PODCAST: Compliance Perspectives on Raising Your Game with Websites

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PODCAST: Compliance Perspectives on Raising Your Game with Websites

Hi there!  SCCE Vice President Adam Turtletaub and I sat down in Berlin last month to talk about how company websites affect the reputation of their company when it comes to compliance.  Specifically, we talked about:

  • What does the website say about the compliance program? 

  • Is it painting the right picture of your program? 

  • Do you have the disclosures necessary under the UK and California human trafficking and modern slavery laws? 

  • Is the code of conduct up?  Is there a CEO letter?

  • Your employees, venture capital firms, and even prospective employees may be looking, so pay attention

  • Whistle-blower hotlines: Can the outside world find them to report?

  • Listen in to learn more about how your compliance program can raise its web game!

LISTEN HERE and enjoy!: http://complianceandethics.org/kristy-grant-hart-on-compliance-websites-podcast/

We went through some of the highlights of the Spark Score research and best practices for ensuring your program looks as good on the outside as it is on the inside.  Curious about your Spark Score?  Get yours for free here!

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How to Choose Metrics that Matter: Part 4 – Training

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How to Choose Metrics that Matter: Part 4 – Training

“Wisdom…. comes not from age, but from education and learning.” – Anton Chekov. 

Today we’re going to explore metrics relating to training.  This is Part 4 of our series.  If you haven’t read Part 1, I recommend you go back and start there, as it sets the stage regarding why certain metrics should be chosen.  We’ve already explored metrics that can be used with policies and procedures, which can be found HERE, and monitoring and auditing, which can be found HERE.

Generally speaking, metrics relating to training can be broken down into two groups: metrics that measure the quantity, and metrics that measure quality.  Both are useful for different reasons. 

Quantity Metrics

Metrics that measure quantity measure a number.  For instance, many companies track the number of people who took training, or the number of training sessions given in a quarter or year.  Quantity metrics may also be given in percentage.  For example, many companies track the percentage of employees who complete mandatory training.  Quantity metrics allow the company to know the breadth of training delivery.  They also allow the company to know if mandatory training is being completed, and how many people, or percentage of the employee base, have opted to attend optional training sessions.

Quality Metrics

The metrics that measure quality measure effectiveness…

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Beating Procrastination with Personal Integrity

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Beating Procrastination with Personal Integrity

A Spanish proverb reads, “Tomorrow is often the busiest day of the week.”  Many people suffer from procrastination.  Perhaps you don’t plan far enough in advance to complete your tasks?  Perhaps you enjoy the rush of adrenaline that keeps you up all night finishing your work?  Perhaps you believe that everything can be done in less time than it actually takes?  If you’re a procrastinator, take heart – there are techniques to fix this problem.  Let’s explore four of them.

Make Deadlines a Matter of Personal Integrity

In his book, The Speed of Trust, Steve. M.R. Covey declares that failure to adhere to the plan or goals you set for yourself degrades your trust in yourself, threatening your integrity.  Covey states that every time a person fails to meet a deadline they’ve set for themselves, their trust in themselves erodes.  When you don’t trust yourself, it’s difficult to trust others, which leads to weakened relationships. 

 How do you fix this?… 

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Metrics that Matter: Part 3 – Monitoring, Auditing and Investigations

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Metrics that Matter: Part 3 – Monitoring, Auditing and Investigations

Everyone wants to get the most bang for their buck.  But unless you’ve got a measuring stick, it’s almost impossible to know whether what you’ve bought is a bang or a bust.  Subjective measurements, including how you feel your program is doing, are important.  But subjective measurements can’t tell the story to the Board and C-suite like objective metrics. 

Today we’re going to explore metrics relating to monitoring, auditing and investigations.  This is Part 3 of our series.  If you haven’t read Part 1, I recommend you go back and start there, as it sets the stage regarding why certain metrics should be chosen.  We’ve also explored metrics that can be used with policies and procedures, which can be found HERE.

Monitoring

What do you think would happens if you put a huge amount of energy into making the most beautiful fish tank in the world, lovingly put your fish in the tank, then never tended it again?  Your fish would die.  Fish tanks need to be monitored to ensure the chemical balance is right, algae are cleaned off of the slides, and that the water is changed on regular intervals, to keep the environment optimal for fish happiness and growth.  The same thing is true with your compliance program.  You have to monitor it to ensure it is functioning in an optimal way.

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Four Ways to Spring Clean Your Program

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Four Ways to Spring Clean Your Program

It’s that time of year when the sun begins to shine longer, and the summer begins to beckon with thoughts of ice cream and laughter.  As windows re-open to let in the light and breeze, many people clean up their house from months of dark and dust. This ritual clearing is frequently known as “spring cleaning.”  It’s the process of washing away the old and renewing and brightening that which remains.

 Spring cleaning can be applied to your program, just as it can your home.  It’s easy to get into a rut.  Sometimes we don’t even see the dirt anymore – we just get used to it. 

 To spruce up your program, start by asking yourself these questions:

 1.      If I could start over, what would I do differently?

Pretend you’re beginning again, but with the knowledge you have now.  Would you entirely revamp your communications plan?  Would you re-brand your whistle-blower hotline more effectively?  Would you implement short-burst training intended specifically to address adult learning?  By mentally giving yourself an entirely clean slate, you’ll see where the program can most benefit from change. 

 2.      What good idea have I not yet initiated?

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