Wildly Effective Compliance Officer Tip of the Week #58
/Making your problem harder can make it easier to solve. Here’s how.
The Reviews Are In! The Wildly STRATEGIC Compliance Academy
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We’re thrilled that most of the students in our founding class of the Wildly STRATEGIC Compliance Officer Academy have now completed the course and are officially Certified Pragmatic Compliance Specialists! We sent out certificates and signed hard-copies of the book last week. We were thrilled with the results, and the comments we got.
“Absolutely terrific course! Provided so much insight!” said Rebecca P. “Enjoyed the course! Very helpful!!” said Robert S. The highest praise was offered by Barbara B., who said, “I have been a compliance officer for nearly 20 years. Ms. Grant-Hart has captured much of the essence of the role in a proactive, common sense way. If only…this… had been around when I started in the practice!”
We’re starting a new Academy class using the information and feedback we received from the founding class to make it even better. For instance, we realized that group office hours weren’t effective because people were in such different time zones, and some problems are difficult to share with strangers. So, we’ve changed the group office hours into a half-hour office hour with me instead, one-on-one.
We are looking forward to sharing our strategic planning strategies with our next class! If you’re ready to join us as Certified Pragmatic Compliance Specialists, just go to www.WildlyStrategicWorkbook.com. Thanks to everyone in our founding class!
How to Create a Killer Opening for Your Presentations
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“I’ve got it! I’ll dress up as a wizard! You know, like a compliance psychic or mentalist. What do you think?” As I was planning my newest keynote several months ago, I was trying to come up with a catchy opening. I’d just done the survey of the compliance profession to see what each person’s biggest strategy and planning question was (you can see the survey results HERE). I wasn’t surprised at all to find that nearly 60% of people had one of three main questions. “I’ll plant people in the audience and bet them money that I can guess their answer. Won’t that be fun?!?” My husband looked incredulous.
Read MoreThe Emergence of Conduct Risk
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Last week I was privileged to perform the keynote session at the American Bankers Association Compliance Conference in Orlando, Florida. Amongst the sessions provided to the 1800 attendees, a common theme emerged. Although these compliance officers were highly familiar with every nuance of the most complex banking regulations, the monster in the room was a newer problem: Conduct Risk, or, as most corporate compliance officers would call it, ethics and culture problems.
An article published by Banking Technology notes the global interest in this issue:
“This interest has not been confined to UK regulators. The OECD has published a report on conduct risk principles, which it expects all members to integrate into their regulatory approach, and the HKMA has issued a paper on the topic, echoing the language and approach of the FCA. A nascent international consensus seems to be forming on the importance of ‘conduct risk’ as a concept in the emerging post-crisis regulatory landscape.”
The article goes on to note that there is one major problem: nobody quite agrees on what conduct risk means -
Read MoreThe Tale of Two Compliance Officers - an excerpt from my latest book
/The amazing folks at Risk Universe Magazine have published an exclusive excerpt of my second book, the Wildly STRATEGIC Compliance Officer Workbook. This excerpt looks at the tale of two compliance officers. Both are smart, driven, committed and experienced. There’s only one difference – one has a strategy and the other does not. Find out what happens to them in this exclusive excerpt, which you can read HERE.
Wildly Effective Compliance Officer Tip of the Week #57
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Three reasons why it is critical to always keep your CV / resume up-to-date.
Walking Too Close to the Line
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Every day we’re confronted by little moments when we must decide how close to walk to the line. I live in London, and when I travel for work, the cabbies will often hand me a receipt and say, “I left it blank for you,” implying that I can make up whatever number I think I can get away with for reimbursement. Would anyone at your company make up a number larger than the amount they actually spent? Would everyone?
Read MoreVIDEO: Everything You Ever Wanted To Know About ISO 37001 But Were Afraid to Ask
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When it comes to the new ISO 37001 Anti-Bribery Systems Management Standard, you probably have questions but aren’t sure who to ask. These questions usually include things like:
- What is the ISO 37001 Anti-Bribery Standard?
- How does ISO 37001 Certification work?
- What are the benefits of ISO 37001 Certification?
- Who can be certified?
- What is the certification process like?
Ensuring the Rules Don’t Go Out the Window
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When was the last time you spoke to the folks in charge of Business Continuity Planning? If the answer is “never” or “who?,” I recommend you reach out to them this week and set up a call or meeting.
In case you’ve not interacted with them before, the business continuity planning team is typically in charge of considering worst case scenarios and having a plan in place to deal with them. The best business continuity departments think through everything from a terrorist attack, to catastrophic IT systems failure, to the effect of pandemic flu. What does this have to do with compliance? Three things come immediately to mind:
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