Trouble Coping? Five Ways to Deal with Uncertainty

Trouble Coping? Five Ways to Deal with Uncertainty

Benjamin Franklin famously commented that “in this world, nothing is certain but death and taxes.”  Uncertainty is part of all of our lives.  Viewed in one light, uncertainty is exciting, since all new experiences and opportunities come from the wellspring of the unknown.  More commonly, uncertainty is viewed with fear and loathing.  Humans have evolved to protect what they have and to seek routine and the comfort of the known.

Uncertainty comes in many forms.  During the recent conference season, I met up with several friends who are suddenly looking for a job.  One was recently let go after 17 years at a company where she built the compliance program.  Since new leadership was installed, the company doesn’t think it needs compliance anymore.  Others have found themselves in the midst of restructuring, or in companies concerned about unstable political forces and recessionary whispers from economic indicators. 

Although uncertainty can be uncomfortable, it can also be managed effectively to help you through any challenges it poses.  Try one of the following five ways to help yourself through the morass.

1.      Focus on that which you Can Control

When faced with uncertainty, focus on what you are able to control.  Perhaps you can’t control whether your company keeps investing in compliance, but you can control reaching out to your network to get reacquainted with people who might help you find a job if yours is eliminated.  You may not be able to control being assigned to a different office, boss, or shift, but you can focus on achieving your year-end goals so you’re in a good position to receive your bonus.  The feeling of control counterbalances the force of uncertainty.  Look for what you can control and commit to actions that move you in the right direction.

2.      Determine the Very Worst that Could Happen, and Talk Yourself Out of It with Logic…

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Five Fun Ideas to Spice Up Your Ethics and Compliance Week

Five Fun Ideas to Spice Up Your Ethics and Compliance Week

Last week, many companies celebrated Ethics and Compliance Week with games and interactive presentations. Every year, compliance officers come up with more and more creative ideas to engage their employees.  As part of this year’s conference season, I heard a lot of exciting ideas.  For your next event, why not try one or more of the following?

1. Movie Day

Who didn’t cheer when it was movie day at school?  One creative compliance team took this idea and decided to find a film to share with their high-risk teams, followed by a discussion about the ethics challenges the movie raised.  This year they showed the documentary “From Russia with Cash,” a movie about money laundering and the London housing market.  Bringing in a movie feels like fun.  But since the topic of the movie related to a compliance issue, the movie also facilitated interesting discussions about the ethical challenges in business and real-life examples of non-compliant behavior.  Which movies might work well at your company?  Think about it and bring them in.  If you can get approval to buy popcorn, all the better!

2. Pub Quiz…

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Wouldn’t You Rather Go to an Engagement Session?

Wouldn’t You Rather Go to an Engagement Session?

Are you more likely to order the Dolphin Fish or Mahi Mahi from a restaurant?  How about a Sea Bass instead of Black Seaperch?  Surprise – they’re exactly the same thing.  I’ve previously written about innovative names that companies are using to try to make compliance elements more palatable for their employees, and of innovations that highlight key elements of the program.  I just got back from the European Compliance Week conference, where I heard some interesting and exciting ideas about naming and re-framing compliance terms.  Why not try some of these out?

Change “Training” to…

It has been said that animals are trained, but humans are educated.  The word “training” can conjure visions of being in an elementary school classroom.  One company has taken this seriously and changed the name of its training sessions to “engagement sessions.”  The word “engagement” creates an expectation of personal involvement, instead of being lectured to.  The name can be especially good for live training sessions that, hopefully, are engaging. 

Another company calls their specialist manager and gatekeeper training “commitment sessions.”  This connotation sets the expectation that the involvement of the managers won’t simply be to listen to the compliance officer, but to show up to actively commit to the compliance program and ethics at the company.

Listening Up, Not Just Speaking Up…

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