Wildly Effective Compliance Officer Tip of the Week - 37

When your boss or someone else in the business is critical of the compliance program or the way you’ve done your job, do your best to accept the criticism and to listen to the feedback.  Most people become defensive when feedback is offered, which stops the capacity to learn.  When we hear what the other person is saying, we can evaluate whether the feedback is useful, and incorporate the information to make ourselves and our programs more effective.